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.gif) Foreword |
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To serve the citizens, Sangchong City office
is dedicated to upgrading the quality of service. Led by
Mayor Lee, the concept and spirit of an enterprise government is
introduced to highlight the outstanding enforcement. The office requires
the comprehensive quality management of municipal work internally and
proposes the policy enforcing plans that meet the public’s needs. All of
the office staff work together with enthusiasm for service,
and innovation. The office was reorganized and reform to provide the citizens with
the most high-quality service, and aim at “Omnibearing Public Work and
Navigating New Sanchong” to achieve the objective of “Eight Major
Prospects and a Treasured Homeland”. |
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I Service hours |
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Monday to Friday ( from 8:00 a.m. to 5:00 p.m.) |
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II location |
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We are located at No. 10, Jhongshan Road, Sanchong City , and equipped with outstanding facilities and a convenient location near the Sanchong Post office, Sanchong City Household Registration office, Land office, Taipei County Hospital SANCHUNG BRANCH, Labor Building of Taipei County Social Affairs, Comprehensive Stadium and the Dome Gymnasium. |
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III Innovative service |
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The office is an innovative and modern building. In order to fully utilize its geographical advantage, the office
exhibits various art works and public work achievements jointly with various junior high schools and elementary schools in the Briefing Room on 4F and along the halls on 1F-6F. Additionally, the office also works with various schools in after-school activities and appoints special personnel to lead the visiting elementary school and kindergarten students and provide the most detailed introduction service to students to set the best example for after-school activities. |
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Listen to your voice |
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I set up of e-mail box for citizens’ complaints |
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Citizens may file complaints to mayor via e-mail or pose their comments and requests related to public work at Sanchong City office’s website. The office will appoint the dedicated personnel to follow up the complaints in order to resolve the citizens’problems expeditiously.
Website of Sanchong City office
http://www.sco.gov.tw
Email address：tpc622@ms.tpc.gov.tw |
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II service satisfactory survey |
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Ask the requesting citizens to complete the service satisfactory questionnaire, and review the feasible corrective actions. |
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III Communication meetings for chiefs of villages and officers |
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The office holds a communication meeting for chiefs of villages and officers at least once a year, in which we may report the development about execution of the business to chiefs of villages. Chiefs of villages may reflect the public opinion or comments; therefore, both sides may communicate or coordinate with each other through the dialogue to reach a mutual consensus for the reference of the office's policy enforcement. |
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IV Mayor’s appointment with citizens |
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In order to shorten the distance between citizens and the Mayor and enable the Mayor to know the citizens’ problems, the Mayor will have a face-to-face talk with the citizens upon their request and listen to their problems on the scheduled date. Meanwhile, their applications will be recorded and processed by
the appointed personnel. |
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Convenient services |
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Service Center, work station of Sanchong Land office, public fund collection division of Chinatrust Commercial Bank, ATM machine of Yuanta Bank and pay phones, where there are enthusiastic volunteer workers dedicated to serving citizens tea, guiding them, and photocopying documents and completing forms for citizens. |
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Providing free umbrellas, reading glasses and service rings to the handicapped, accepting their applications as the first priority, and providing convenient and comfortable service. |
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Providing sample application forms, operation flow charts, indication of job substitutes clearly to provide citizens with a clear and convenient service environment. |
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Landscaping contact windows and toilets to provide a comfortable and sanitary service place. |
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Established the office’s website to provide the various application forms and to laws and regulations. It provides relevant operations and functions, and information about activities,
in order to provide the citizens with the transparent and speedy network information service. |
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Our commitments |
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To adapt to constantly changed trend, we will not be satisfied with the current service quality, we will seek others’ opinions humbly, continue improving our employees’ service attitude and telephone manner training, in hopes of providing the requesting citizens with the most expeditious, accurate, considerate and satisfied service quality and fulfilling our commitments to you.
Welcome to contact with us.
Tel. No.: (02) 29862345
Address: No. 10, Jhongshan Road, Sanchong City
Website:
http://www.sco.gov.tw |
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